How to Deal with a Customer Complaint via Social Media

Just yesterday, a person posed the following question to me during a Q&A session, “how do you prevent people from saying negative things about your small business through social media?” One of the greatest things about social media is that is demands transparency and authenticity. The very nature of...

Say Hay There!


From "I was just wondering" questions to speaking inquires, we'd love to hear from you! Contact Emily A. Hay here today.

All fields required.
Your email is safe with us.